Help and Support
🔰 My first steps
I am a beginner, where can I start training?
We know it can be difficult to start calisthenics training, but don't worry. We have a lot of content designed to make it as easy as possible for you.
If you don't currently have a PRO subscription, this section is for you. Here you will find the best routines to start training in this wonderful world. More information about it in our Routines guide.
Here is a list of our favorite content that we consider ideal for beginners:
I don't have equipment to train, what can I do?
At Calisteniapp, we have a whole section dedicated to routines at home that don't need any type of equipment to be performed. In addition, much of our content dedicated to abdominal and leg work also does not require equipment.
Here is a list of our favourite content to train without equipment:
What does the free version include?
In Calisteniapp you will find, completely free of charge:
- An app 100% free of advertising.
- The possibility of unlimited training.
- +300 routines for all levels and goals.
- +600 calisthenic exercises.
- The ability to create up to 3 custom routines.
- Access to a library of articles on different topics related to training and calisthenics.
However, for those who want to go a little further, we offer a Pro plan that unlocks the true potential of the app. With this plan you will get access to guided content, training programs, reactive or smart routines that are modified according to your progress, challenges and much more.
To get started in the world of Calisthenics and training, the free option is perfectly valid. However, if you want to get the most out of your potential, or are looking for a guided training to progress step by step from beginner to professional, then we encourage you to try the Pro version. If in doubt, we recommend that you try a month with the Pro version. monthly subscription and later change to the annual one that is more profitable.
I have an injury or illness. Can I use the application?
Before realizing any exercise program, please consult your doctor. It is not advisable to use this app and its workout programs if you are pregnant, injured, have a medical condition, or are over the age of 65.
To reap the benefits of this program, it’s important that you honor your personal abilities and limitations. If you feel any pain or discomfort while practicing, take a break or stop altogether. If you’re not sure of your ability, consult a doctor before starting. The program doesn’t provide medical guidance, but relies on you listening to your body, moving mindfully and respecting your capabilities.
The creators, producers and distributors of this program do not accept any responsibility for any injury or accident incurred as a result of following the exercises in this program.
I don't have a park nearby. What do I do?
We have a large number of routines that can be done at home without equipment at all. And if you have a pull-up bar and something that works as parallel bars (like two chairs), you can already perform most of the routines.
What kind of workouts does the app have?
At Calisteniapp, you can carry out any kind of training, and we are constantly working in order to keep enlarging the exercises variety and possibilities.
Get access to hundreds of free, preset routines to work all muscle groups, at home, strength, high intensity, mobility, resistance, tricks, even specific movements, and more!
We also have training programs for different purposes, where you will progress and prepare yourself, phase by phase.
Finally, we have Smart Progress, our most advanced technology, with routines that continuously adapt to your progress in every session, and with which you will achieve spectacular results.
💳 Manage my subscription
How can I cancel my subscription?
We're sorry you've decided to cancel your subscription, but don't worry, the cancellation process is very simple. The instructions to do so differ depending on the platform on which you purchased your membership:
You have to go to the App Store, go to your profile (by clicking on your avatar, in the upper right corner) and go to the subscription management section. There you will find the current subscription and the button to cancel it. You will find more information at:
Just head over to the Play Store, search for the app, and click to see the details. You will see the options to uninstall or open and, just below these, the status of your subscription. From there you can cancel it. You can also find it in the subscription management section from the Google Play Store side menu or from the website itself:
How do I change the subscription type?
At the moment, it is not possible to change the type of subscription. In this case, it will be necessary to cancel the current subscription and purchase a new one.
I have changed my mobile and Calisteniapp does not recognize my subscription. How do I get it back?
Whether or not you've changed your operating system, don't worry. The solution is very simple and soon you will have access to your subscription again.
Simply write to us at firstname.lastname@example.org, attaching the email associated with your Calisteniapp account. It is important that it is the email with which you enter your Calisteniapp account.
On the one hand, check that the account with which you purchased the subscription is configured as the default account of the device. Remember that the account with which you purchased your subscription is not necessarily the same with which you enter Calisteniapp.
Then you need to make sure that you have downloaded the app with that account. Therefore, you must, in the following order:
- Close the Calisteniapp session,
- uninstall the app,
- reinstall it, already with the correct default account.
🏆 Calisteniapp PRO
If I join a 21-days challenge and I can't finish it, will I be able to do it afterwards?
Challenges are stored in the application, so you can do them whenever you want.
What is the difference between the free version and the Pro version?
- Unlimited workouts and no ads.
- +300 routines for all levels and goals.
- +600 calisthenic exercises.
- You can create up to 3 custom routines.
- Access to a library of +30 Training Programs with objectives and step-by-step instructions.
- Access to Smart Progress (intelligent routines) to move towards your goals safely and adjusted to your performance.
- Access to the Challenges of 21 days to show you that you can achieve everything you set your mind to.
- No limitations on creating routines.
- Everything included in the free version.
- New content, programs and routines are added periodically.
What forms of payment are available to me?
At the moment, the only form of payment that we have is by credit card.
How do subscriptions work?
The subscription system works very simply. You can contract the subscription whenever you want, from the same app. You can cancel at any time, without commitment or questions.
There are two payment methods, monthly and annual. Both subscriptions give access to the same functionalities, with the difference that the annual modality is more expensive, compared to the monthly payment, for one year. At any time you can change from one mode to another. If you are sure that you are going to take advantage of the subscription, it is more advisable to purchase the annual version (the option most chosen by our users). If, on the other hand, you are undecided, we recommend you choose the monthly plan and, once you clarify your doubts, move on to the annual plan.
You must bear in mind that subscriptions renew automatically unless you indicate otherwise, up to 24 hours before the renewal date. For clarity, and as an example, let's say that a user contracts the monthly subscription on 10/01/2022. Your subscription will remain active at all times and will be automatically renewed on 11/01/2022, so that the user does not have to constantly reorder the purchase of the subscription. If at any time the user decides not to continue with the subscription, they simply have to manage the cancellation.
The cancellation process is very simple. If you have doubts about how to do it, you can consult the section "How can I cancel my subscription?" from Manage my Subscription. If you still think you need additional assistance, contact us via email and we will gladly advise you.
On this page
- 🔰 My first steps
- I am a beginner, where can I start training?
- I don't have equipment to train, what can I do?
- What does the free version include?
- I have an injury or illness. Can I use the application?
- I don't have a park nearby. What do I do?
- What kind of workouts does the app have?
- 💳 Manage my subscription
- How can I cancel my subscription?
- How do I change the subscription type?
- I have changed my mobile and Calisteniapp does not recognize my subscription. How do I get it back?
- 🏆 Calisteniapp PRO
- If I join a 21-days challenge and I can't finish it, will I be able to do it afterwards?
- What is the difference between the free version and the Pro version?
- What forms of payment are available to me?
- How do subscriptions work?